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Telecom retail & consumer Protection

Telecom retail & consumer Protection

Just a compliance challenge, or a differentiation opportunity?

Telecom players dedicate significant resources to complying with retail & consumer protection (RCP) regulation, having created complex horizontal processes and tools spanning several departments. Despite this, the complexity of the subject and the continuous flow of new rules often translate into unwise actions (eventually punished by regulatory institutions).

Datum: Januar 2017

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Datei herunterladen: ADL_Telecom_Retail_and_Consumer_Protection.pdf (.PDF, 666 Kb)

Race to Gigabit Fiber

Race to Gigabit Fiber

Telecom incumbents pick up pace

Fiber investments have become more common now than at any point in the past. The number of countries with more than 95% fiber coverage has increased from just one (in 2012) to seven (in 2016).

Datum: Dezember 2016

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Datei herunterladen: ADL_RacetoGigabitFiber.pdf (.PDF, 1019 Kb)

The future of higher education

The future of higher education

Transforming the students of tomorrow

The global Higher Education (HE) market is transforming rapidly, with nine major trends changing the educational landscape over the next 15 years and posing challenges for universities that wish to remain competitive.

Datum: Oktober 2016

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Datei herunterladen: ADL_Future_of_higher_education_2016_01.pdf (.PDF, 775 Kb)

Innovation Quest for Telecom Operators

Innovation Quest for Telecom Operators

The heat is on!

The topic of innovation is not new to telecom companies per se. They have been among the first to introduce corporate accelerators, launch corporate venture capital arms, and introduce a variety of corresponding managerial roles. However, realizing value from these innovation efforts have proved elusive. Today, professional investors shy away from start-ups whose business models build on telco collaboration, focusing instead on those disrupting the slow-moving giants.

Datum: Oktober 2016

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Datei herunterladen: ADL-MMV-TC3_Telecom_Innovation_01.pdf (.PDF, 1.3 MB)

The Truck Industry in the Middle East

The Truck Industry in the Middle East

Strategic growth opportunities in an underestimated region

Conventional wisdom in the truck industry is that the Middle East is mostly a budget-truck market, with a strong presence of Chinese manufacturers - but the reality is different.

Datum: September 2016

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Datei herunterladen: ADL_Truck_Study_ME_01.pdf (.PDF, 1.3 MB)

Time to monetize fixed-mobile convergence

Time to monetize fixed-mobile convergence

How to move beyond fixed-mobile bundles

Fixed-mobile convergence has become a reality in Europe, driven by operators in markets withinfrastructure-based competition and essentially adopted by customers for its discounts. 

Datum: Juni 2016

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Datei herunterladen: ADL_Fixed_Mobile_Convergence_01.pdf (.PDF, 735 Kb)

Airport Parking

Airport Parking

How to maximize customer experience and value creation from airport parking activities

Airport parking activities are an important contributor to the commercial revenue streams of airports. Airports must therefore offer attractive portfolios of parking products at the right prices to contribute to the overall experience of the airport passenger.

Datum: Mai 2016

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Datei herunterladen: ADL_Airport_Parking_01.pdf (.PDF, 620 Kb)

The age of collaboration

The age of collaboration

Start up and Corporates need each other

Technological adoption has never been as fast as today, and many corporates have already suffered from not being able to keep up with the pace of change. Over the past 10 years, an average of 45 companies joined the Fortune 500 every year compared to only 29 during 1986-1995. 65% of today’s Fortune 500 companies only joined within the last 20 years. Startups have played a key role in accelerating this change. Today’s well experienced, well-educated and well-funded startups are certainly here to stay. We will likely see some correction at the high-end range of valuations, but we do not expect any bubble to burst, as fundamentals are intact.

Datum: Mai 2016

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Datei herunterladen: ADL_MatchMaker_The_Age_of_Collaboration_01.pdf (.PDF, 3.8 MB)

Pricing Benchmark

Pricing Benchmark

SmartRail – Innovation auf der Schiene

Digitalisierung, Vernetzung und neue intermodale Geschäftsmodelle stehen nicht nur im Rahmen von Strategien bei allen Unternehmen des Bahnsektors auf der Agenda, sondern halten bereits mit rasanter Geschwindigkeit Einzug in die Produkte, Technologien, Prozesse und Services.

Datum: März 2016

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Datei herunterladen: ADL_ExecSummarySchienengipfel2015.pdf (.PDF, 104 Kb)

The OTT conundrum for MENA telecoms (Englisch)

The OTT conundrum for MENA telecoms

Achieving sustainable growth in a digital world

In this Arthur D. Little regional telecom report we aim to provide a nuanced view of the growth patterns within the MENA region, as well as deconstruct the growth to its underlying reasons in four key markets. An important focus area is the threat of core revenue disruption by over-the top (OTT) players in messaging, voice and video. On the surface, there exists a deceptive view of homogeneity for the South Asia, Middle East and North Africa region, and for especially the subregions of Middle East and North Africa (MENA), such that these markets appear very similar. In reality, the local information and communication technology (ICT) markets are quite varied. Our analysis and discussions with local decision-makers present several interrelated conclusions.

Datum: Februar 2016

Datei herunterladen: ADL_The_OTT_conundrum_for_MENA_Telecoms.pdf (.PDF, 1.9 MB)